Refund policy
We accept order cancellations before shipping. We will do our best to complete the cancelation. Please send your cancelation request to info@saltyhull.com.
For Defective Products:
When the product is incorrect, damaged by the carrier, or defective in another way:
We accept returns
Returns are accepted by mail. Send a detailed email with your name and order number to initiate a return. Salty Hull will provide a paid-for downloadable return shipping label for goods if a return is approved.
You can return new or used products for a full refund within 365 days of purchase – no catches or exceptions without restocking fees.
Salty Hull will first offer to replace any defective items for free. If a return is to be made, returns will be issued 1-3 days after the product is returned to Salty Hull.
Salty Hull will refund the original shipping cost on all returns.
Your order refund will be issued to the same payment form used to make the original purchase.
When you purchased the wrong product, it doesn't fit, or you no longer want the item:
Returns will be accepted by mail.
Returns are accepted by mail. Send a detailed email with your name and order number to initiate a return. Salty Hull will provide a paid-for downloadable return shipping label for goods if a return is approved.
Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Salty Hull, you can return new and used items for a full refund within 365 days of purchase with no restocking fee – no catches or exceptions!
If a return is to be made, returns will be issued 1-3 days after the product is returned to Salty Hull.
Salty Hull will refund the original shipping cost on all returns.
The refund will be issued to the same payment form used to make the original purchase.
For Defective Products:
When the product is incorrect, damaged by the carrier, or defective in another way:
We accept returns
Returns are accepted by mail. Send a detailed email with your name and order number to initiate a return. Salty Hull will provide a paid-for downloadable return shipping label for goods if a return is approved.
You can return new or used products for a full refund within 365 days of purchase – no catches or exceptions without restocking fees.
Salty Hull will first offer to replace any defective items for free. If a return is to be made, returns will be issued 1-3 days after the product is returned to Salty Hull.
Salty Hull will refund the original shipping cost on all returns.
Your order refund will be issued to the same payment form used to make the original purchase.
When you purchased the wrong product, it doesn't fit, or you no longer want the item:
Returns will be accepted by mail.
Returns are accepted by mail. Send a detailed email with your name and order number to initiate a return. Salty Hull will provide a paid-for downloadable return shipping label for goods if a return is approved.
Return shipping from anywhere in the United States is always FREE. If you are not 100% satisfied with your purchase from Salty Hull, you can return new and used items for a full refund within 365 days of purchase with no restocking fee – no catches or exceptions!
If a return is to be made, returns will be issued 1-3 days after the product is returned to Salty Hull.
Salty Hull will refund the original shipping cost on all returns.
The refund will be issued to the same payment form used to make the original purchase.
